CTP Location InformationHours of OperationTelephone Contact InfoAfter Hours Emergency
613 NW Loop 410

Suite 400

San Antonio, Texas

78216
8 a.m.-6:00 p.m. CST

Monday-Friday
UT: 866-366-1142

UT Austin: 800-906-3002

MD Anderson: 800-533-4384

(800) 441-6512

VIT Code S2P2A
Christy Prescott, CEO
christy@ctp-travel.com

210-366-4450 (office)


Hours: 8:30 a.m.-5:30 p.m. Central
Responsible for guiding decisions, providing leadership, and ensuring cohesiveness among all parties throughout the implementation process. Liaison to UT System; keeps UT System and project members updated as to project status, progress and/or deviations. Oversees and participates in contract negotiations, identifies and secures all required team members for project, regularly reviews project status, provides direction on prioritization of emerging issues, and advices and councils on major project and policy decisions.
Ken Allen, UT Account Executive
kallen@ctp-travel.com

210-293-8622 (office)


Hours: 9:00 a.m.-6:00 p.m. Central
Responsible for leading a team of corporate travel professional agents. Maintains excellent relationship with key contacts and ensure accuracy and quality of customer service through creative monitoring techniques, key metric analysis and driving high performance by effective coaching. As Account Executive, provides regular contact with the customer and responds to client inquiries in a professional, timely and courteous manner. Synthesizes client needs, identifies solutions, and implements and maintains such solutions on an ongoing basis.
Troy Williams, Vice President of Operations
troywilliams@ctp-travel.com

210-293-8681 (office)


Hours: 8:30 a.m.-5:30 p.m. Central
As director of operations, responsible for the administration and implementation of all training -- includes providing/customizing training documents, instructing agents and training operations managers. Responsible for setting up guidelines and parameters for coaching, mentoring and discipline, as well as a practical informational file on each agent’s progress. Oversees the daily operations of agents, to include management of call volume.
Chris Haan, Operations Manager
chaan@ctp-travel.com

210-524-3325 (office)


Hours: 9:00 a.m.-6:00 p.m. Central
Responsible for leading a team of corporate travel professional agents. Maintains excellent relationship with key contacts and ensure accuracy and quality of customer service through creative monitoring techniques, key metric analysis and driving high performance by effective coaching.
Rhunette Mangan, Controller
rmangan@ctp-travel.com

210-293-8695 (office)


Hours: 8:30 a.m.- 5:30 p.m. Central
Responsible during and after implementation of providing consultation as it relates to reporting software, billing processes, and 3rd Party collections for hotel and car commissions. Main contact person for any new and existing credit card reconciliations; works with Citibank and individual components to ensure accurate and timely implementation of reconciliations. Responsible for assigning account numbers for new components.
Barbara Stabbs, Reporting Specialist
bstabbs@ctp-travel.com

210-293-8600 (office)


Hours: 8:00 a.m.-5:00 p.m. Central
Responsibilities during implementation include assisting ATI with iBank & MagnaTech implementations, building all broadcasts in iBank & MagnaTech for reporting, and assisting in building the batches in TRAMS for the UT billing as each institution implements. After implementation, responsibilities include maintaining all billing and reporting (this will include data in iBank, MagnaTech, and TRAMS.), consultation, and custom reporting needs as they are determined by institution. Additional responsibilities include consultation to ATI regarding quarterly reports for institutions they solely support.